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Wholesale Payment Policy

1.    Payment Policy

 

1.1 Currency and Payment Methods:

All payments for products purchased on our website must be made in Sri Lankan Rupees (LKR). We accept payment only through bank transfers or direct deposits to our company account. Payment references must be included with all transactions.

1.2 Payment Timeframe:

Customers are required to pay the full amount for their order within 6 hours of placing the order to process the order. If there are any changes in the price of the product during this period, the customer will still be eligible for the original price. However, if the payment is not received within 6 hours, the order will be automatically canceled.

1.3 User Responsibility:

It is the customer's responsibility to ensure that their payment information is accurate and up-to-date. If there are any issues with payment processing, customers should contact our customer service team for assistance.

1.4 Vendor Responsibility:

Vendors on our website are responsible for setting their own prices for their products and for determining their own payment and refund policies.

1.5 Dispute Resolution:

In the event of a payment dispute or issue, customers should contact our customer service team immediately to resolve the matter.

1.6 Security:

We take the security of our customers' payment information very seriously. We use industry-standard encryption and security protocols to protect their data. We do not store customers' payment information on our servers and only use it for the purpose of processing their transactions.

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