Privacy Policy
Effective Date: 01/01/2024
At Capital.lk, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and mobile applications.
1. Information We Collect
When you interact with Capital.lk, we may collect the following information:
-
Account Information: Name, email address, phone number, and password when you create an account.
-
Order Details: Information related to your orders and transactions.
-
Payment Information: Currently, we only support Sri Lanka's local bank transfer. Credit/Debit card and Apple Payments will be available in the future. We do not store payment details.
-
Device & Usage Data: Information about the browser or device you use, app interactions, IP address, and location (only if permitted by you).
2. How We Use Your Information
We use the information collected to:
-
Provide and maintain our services
-
Process and manage your orders
-
Communicate with you regarding your account or transactions
-
Improve the functionality and user experience of our website and apps
-
Comply with legal obligations
3. User Account and Data Deletion
You have full control over your account:
-
You can delete your account anytime via the User Dashboard.
-
When you delete your account, all personal data including your order history and associated details will be permanently deleted from our systems.
4. Data Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may disclose your information:
-
To comply with legal obligations
-
To trusted third parties that assist in operating our services (e.g., hosting providers), under strict confidentiality
5. Cookies and Tracking Technologies
We may use cookies or similar technologies to enhance your user experience and collect website usage data. You can manage cookie preferences via your browser settings.
6. Mobile App Permissions
Our mobile apps (iOS and Android) may request permissions such as:
-
Access to internet connection
-
Device storage (for caching images or content)
-
Notifications (for order updates)
All permissions are optional and can be managed in your device settings.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, or misuse.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website or notifying you via email or app notifications.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]
Experience online shopping in Sri Lanka with Capital.lk by purchasing genuine quality products showcased by verified sellers that will ensure safe and swift deliveries of your orders.
Follow Us
Mobile Apps
